Frequently Asked Questions

Everything you need to know about your O'Neill experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy for wetsuits and swimwear?

We offer a 30-day return policy for all items. Products must be in original condition with tags attached. Wetsuits must be unused and free of any creases or wax.

How do I determine the right size for me?

Please refer to our comprehensive Size Guide located on every product page. We provide specific measurements for chest, waist, and height to ensure the perfect fit.

Do O'Neill products come with a warranty?

Yes, we offer a limited warranty on our wetsuits and UV protection products against defects in materials and workmanship for up to one year from the date of purchase.

Can I track my shipment once it has been dispatched?

Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your package's progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.